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In Progress: May 2005


Pamela Scott Crace, Editor

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in progress - Pam Scott Crace

Thirst quencher

As I sat down to write this column, I had to agree with the poet who reckoned that April is the cruellest month. Obviously, those weeks of redolent thaw promise the outdoor pleasures we wait for all year-but you have to roll up your sleeves and get dirty before you can sit back and enjoy it. So it goes with producing an issue like Best Companies.

Simply put, this is a mega-project. Over the past six years we've changed our approach here and there, tweaked the methodology, and produced it both with and without a research partner. We launched it after Omnifacts Bristol Research conducted some focus groups for us in 1999. Those conversations with employees provided direction for the survey by revealing the core issues that ensure happy and productive workplaces: respect, recognition, remuneration. (In that order, incidentally.) Resuming our partnership with Omnifacts this year, we based our Best Companies package on the opinions of the employees of 10 of the region's top companies.

What's in it for you? Information-and lots of it. The analysis of the data provides real-life insights that will help you get more in tune with your most precious resource: your people. For that, the 2005 Best Companies are to be applauded. If you think you've got what it takes to let your employees speak candidly to us, I encourage you to consider being surveyed next year.

That said, it's satisfying work to see it transformed into a readable package. Miranda Burns at Bristol has been a great partner, and our own researcher, Jenn Ryan, kept it all on track. To find out "what employees want" and how our 10 Best Companies go about raising the bar, go to page 31.

In related news, David Holt sat down with Andy Peck, a human capital specialist at Deloitte, to talk about a pressing little issue you might want to pay attention to: demographics. A large number of your workforce is going to retire in the next decade. Are you ready for that?

Kevin Yarr's interview with RBC's Peter Conrod is worth reading if you want to understand how bankers categorize entrepreneurs. The good news:
RBC is actively trying to help those who fall through the financing cracks by matching them with entrepreneurs who have a decent track record. Mentorship is a huge issue for business; the more, the better.

Have you looked at Progress Visitor lately? It's a great source for "satisfaction-guaranteed" things to do when you're travelling on both sides of the border.

I could have kicked myself when our family stopped in Bangor on the way to Sugarloaf. I forgot my March edition, and the Visitor item was about Bangor. I knew it listed several good restaurants that we might have enjoyed. Instead, we found ourselves faced with a 45-minute wait at a big-box eatery near the Bangor Mall. (Note to self: Memorize every issue.)

We also strive to give you good advice about what to drink when the occasion calls for it. Associate editor Graeme Gunn, who appreciates a good bottle of wine from time to time, asked Potables columnist Craig Pinhey to start picking a bottle for our readers every month. Try them out and let us know what you think. I know Graeme will.

I, myself, will be pouring a glass now and heading out to the backyard.

The darling buds of May beckon.

Note: At press time Publisher Gilfoy was last spotted on a golf cart somewhere in the Carolinas. His Agenda will return in June.


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