| Do you ever wonder
how Bill Gates went from college dropout to dominating
the emerging industry of PC software? Or how that
frumpy Midwesterner Warren Buffett outperforms the
stock market by such a wide margin decade after decade?
Or how the young Einstein, stuck in the unglamorous
job of patent clerk, quickly unleashed a stream of
new theories that revolutionized physics? Or how Winston
Churchill, a mid-level politician subject to fits
of depression, was able to see the true threat of
Nazism well before most and became the linchpin of
the West’s effort to defeat fascism?
These are all unlikely success stories of remarkable
people who had a talent for seeing what others missed.
Not only for seeing but also for grasping the factors
that would allow new paradigms of knowledge to be
realized, new wealth to be created, or new threats
to be defeated. In all cases, insight led to action.
Einstein’s equations—a few scratches on
paper—turned out to be the most powerful of
all, leading to nuclear fission, which can be used
for power generation or to create weapons of war.
People of this ilk aren’t many times smarter
than their contemporaries, they don’t have any
more hours in the day, and they don’t have infallible
crystal balls seeing the future. So how is it that
they manage to change the world? How are they different?
My first answer is that the differences are easy to
miss because they are subtle. These people possess
two important qualities.
The first is that their broad sense of purpose is
very clear. This allows them to see that processes
and systems are there only to help move toward goals.
Most people don’t see that. The common motivation
is to keep systems running. Out of habit, people become
so attached to routine that they forget the original
goals and resist any attempts at profound change.
For example, at the start of a major war, the senior
generals are usually fighting the last one, as the
expression goes.
The second difference is that these remarkable people
have an unusual type of focus that allows them to
perceive alternatives that others miss—to zero
in on information that is on the fringe and easily
overlooked. These people see a range of options that
others do not. They also have a personal compass that
allows them to make choices amid uncertainty, without
needing the comfort of the familiar that most of us
rely on.
Let’s use the metaphor of geography. Most of
us navigate by moving along known paths. We make decisions
about which direction to take only when we come to
crossroads that are clearly marked. These remarkable
people also live in a world of pathways, crossroads,
and signposts, but they are not as self- |
evident as the ones
most folks rely on. They may find a path that is faintly
marked but that may be a much more direct route to
the goal. If this route opens up a promising new territory,
the settlers will follow behind. Faint paths will
become well worn and well marked for others to follow.
In science, the historian Thomas Kuhn called this
phenomenon a “paradigm shift.” In this
column we will explore the phenomenon of detecting
and exploring new options as they apply to business
and related fields. I call this phenomenon “mind
shift.”
Throughout my career, I have met a few of these
remarkable people. They seem to experience the world
differently than many of us do. They possess a simplicity
and a clarity that enables them to find faint but
potentially important signals hidden amid the noise.
They are not shackled by convention and process.
An original insight must be tested and acted upon,
but without it there is nothing. Everything starts
with an idea, the philosophers say. I would back up
even more and say that everything begins with a strong
sense of purpose and an unusual type of focus. This
is how new ideas are discovered.
I know someone with a powerful and creative mind.
He has an unusual quality. When others are enmeshed
in details, he suddenly projects himself outward to
see the big picture. Conversely, when others are arguing
about generalities, he suddenly focuses on a telling
detail. This is that rare type of concentration—a
blend of perception and cognition.
One way to spot these people is by their unusual
career paths. Mark Burnett was a British paratrooper,
a member of an elite military unit trained to operate
anywhere in the world under the most adverse circumstances.
From there he created the Eco-Challenge adventure-race
TV series, which gave him the idea for Survivor, and
this planted the seed for The Apprentice. Each of
these steps is a mind shift—a leap in perception
that few others would be able to make. It’s
how the world moves ahead.
Atlantic Canada’s Harry Steele is a case in
point. As a base commander in Gander, Nfld., he became
interested in the commercial aviation that took place
on-site. This led him to found Eastern Provincial
Airways, his first foray into business. From there
he moved into media, printing, and automobile sales.
The key at each point was the perception that new
value could be created. His mind shifted, then he
moved to exploit these new insights.
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